City of St. Louis · 311 / Citizens Service Bureau

Report a Missing Manhole Cover in St. Louis

Manhole cover is missing or loose, creating a road hazard. Instead of digging through the City of St. Louis website to find the right Citizens Service Bureau (CSB) form, just tell Potly where it is and add a photo — we fill out the official 311 request and submit it for you in under a minute.

No city account needed Under a minute Goes straight to the city

How it works

  1. 1

    Mark the location

    Use your current location or type the address or nearest intersection.

  2. 2

    Describe it

    Add a short description and a photo — clear evidence helps the city act faster.

  3. 3

    Review and submit

    Potly fills out the official City of St. Louis 311 request for your missing manhole cover and submits it. You get a confirmation you can track.

Frequently asked questions

How do I report a missing manhole cover in St. Louis?

Open Potly, drop a pin on the location, add a quick photo and description, and submit. Potly completes the City of St. Louis Citizens Service Bureau (311) request for a missing manhole cover and sends it to the city. No city login or account is required.

Is it free to report a missing manhole cover with Potly?

Yes — reporting a missing manhole cover with Potly is completely free. Create an optional free account to save your contact details and track the status of your report.

Where does my missing manhole cover report go?

Directly to the City of St. Louis Citizens Service Bureau (CSB), the city's official 311 service-request system. Potly submits the same request you'd file on the city website — just faster.

Ready to report your missing manhole cover?

It takes less than a minute — no account required.