City of St. Louis · 311 / Citizens Service Bureau

Report a Rodents / Rats in St. Louis

Rats or rodents seen on the exterior of a property. Instead of digging through the City of St. Louis website to find the right Citizens Service Bureau (CSB) form, just tell Potly where it is and add a photo — we fill out the official 311 request and submit it for you in under a minute.

No city account needed Under a minute Goes straight to the city

How it works

  1. 1

    Mark the location

    Use your current location or type the address or nearest intersection.

  2. 2

    Describe it

    Add a short description and a photo — clear evidence helps the city act faster.

  3. 3

    Review and submit

    Potly fills out the official City of St. Louis 311 request for your rodents / rats and submits it. You get a confirmation you can track.

Frequently asked questions

How do I report a rodents / rats in St. Louis?

Open Potly, drop a pin on the location, add a quick photo and description, and submit. Potly completes the City of St. Louis Citizens Service Bureau (311) request for a rodents / rats and sends it to the city. No city login or account is required.

Is it free to report a rodents / rats with Potly?

Yes — reporting a rodents / rats with Potly is completely free. Create an optional free account to save your contact details and track the status of your report.

Where does my rodents / rats report go?

Directly to the City of St. Louis Citizens Service Bureau (CSB), the city's official 311 service-request system. Potly submits the same request you'd file on the city website — just faster.

Ready to report your rodents / rats?

It takes less than a minute — no account required.