City of St. Louis · 311 / Citizens Service Bureau

Report a Water Main Leak in St. Louis

Water visibly coming up from the street or a main water line leak. Instead of digging through the City of St. Louis website to find the right Citizens Service Bureau (CSB) form, just tell Potly where it is and add a photo — we fill out the official 311 request and submit it for you in under a minute.

No city account needed Under a minute Goes straight to the city

How it works

  1. 1

    Mark the location

    Use your current location or type the address or nearest intersection.

  2. 2

    Describe it

    Add a short description and a photo — clear evidence helps the city act faster.

  3. 3

    Review and submit

    Potly fills out the official City of St. Louis 311 request for your water main leak and submits it. You get a confirmation you can track.

Frequently asked questions

How do I report a water main leak in St. Louis?

Open Potly, drop a pin on the location, add a quick photo and description, and submit. Potly completes the City of St. Louis Citizens Service Bureau (311) request for a water main leak and sends it to the city. No city login or account is required.

Is it free to report a water main leak with Potly?

Yes — reporting a water main leak with Potly is completely free. Create an optional free account to save your contact details and track the status of your report.

Where does my water main leak report go?

Directly to the City of St. Louis Citizens Service Bureau (CSB), the city's official 311 service-request system. Potly submits the same request you'd file on the city website — just faster.

Ready to report your water main leak?

It takes less than a minute — no account required.